Frequently Asked Questions
Everything you need to know about Kenshi Toronto's curated fashion.
What is the standard shipping time for orders within Canada?
All domestic orders are processed within 1-2 business days. Shipping within the Greater Toronto Area typically takes 2-3 business days, while nationwide shipping ranges from 4-7 business days.
What is your return policy?
We offer a 14-day return window for all unworn items with original tags attached. Please note that certain limited-edition drops and accessories are final sale to maintain product exclusivity.
Do you offer international shipping?
Yes, Kenshi Toronto ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and preferred carrier.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. As many of our pieces feature a modern, oversized fit, we recommend checking the 'Fit Notes' section before purchasing.
Are the products authentic?
Absolutely. Every item sold through Kenshi Toronto is 100% authentic, sourced directly from designers or authorized distributors to ensure the highest quality for our customers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and Shop Pay Installments.